New method of working at the STD clinic
We would like to inform you about the new way of working at the STD clinic which will be introduced over the coming months.
Making an appointment and completing the medical questionnaire via the internet
The STD clinic of GGD Amsterdam [Municipal Health Services] is going to gradually change the way it works in the course of 2018. As a result, we hope to provide you with an even better service. People who make an appointment online for an STD test and/or Sense-appointment, will be asked to complete all the necessary information at home (currently, this information is requested when you are in the consulting room). You will receive a confirmation of the appointment and a QR code by email. You will also be given information about the way we work at the STD clinic. You can also find out about this new way of working on our website: www.ggd.amsterdam.nl. Choose 'English' and 'STI, HIV and Sense'.
At the STD clinic: you will have to do more yourself
On the day of your appointment:
- you to scan the QR code when you arrive and you will be given a number.
- The reception desk will check and confirm the online information that was provided and will then give you the green light for your consultation. You will then be given the test materials.
- You will do the tests yourself (urine sample and/or swab of your genitals, anus or throat) in the room designated for that purpose. Here you will also be shown an instruction video, explaining how to do the tests.
- Depending on the type of care you require, you will be seen by a doctor's assistant or a nurse. It’s also possible that you will only be asked to do the self-test, without having a consultation with a healthcare professional. Some people will be able to leave the clinic after taking the tests; other people will have to wait for a physical examination, for a blood sample to be taken or for treatment..
This new way of working means that there is more time to talk to those who need it. In most cases, we can give you the results of the STD tests within 2 working days via SMS and/or email
View these two videos:
- the routing at the STD clinic
- how to collect your specimens
Routing STD clinic explained
Specimen collection instruction
The entrance to the STD clinic will be relocated and you will enter via the main entrance of the GGD [Municipal Health Services], the Nieuwe Achtergracht 100. The renovation (including internal renovations) is planned to take place in the second half of 2018.
Extension of our opening hours
In the second half of 2018 we will be open all day. The new opening hours will be: weekdays (Monday to Friday) from 8:30 hours to 17:30 hours and on Thursday evenings until 22:00 hours.
Rapid HIV test: less often
The STD clinic currently carries out two types of HIV tests: the rapid HIV test that gives a result within 30 minutes and a so-called combo HIV test. The rapid test is reliable from 12 weeks after exposure to HIV and the combo test from 6 weeks after exposure. The rapid HIV test will in many cases be replaced by the combo test from 1 May onwards. This doesn't mean that we are going to test fewer people for HIV; it just means that visitors won't have to wait around for half an hour to get the results; our aim is to give you the results of the combo test within 2 working days.
The Citizen Service Number (BSN): not mandatory
Because you can be tested anonymously at the STD clinic, there are no identity checks in place at the moment. As a result, the clinic cannot guarantee that the personal details provided are correct and therefore cannot provide visitors with results on paper. Anonymous clients will remain anonymous and their result are not passed on to third parties.
In the future, in order to be improve communication with other care providers, including GPs, the STD clinic will introduce the Citizen Service Number (BSN) around June/July 2018. Referrals, results letters to GPs/specialists and prescriptions can then be sent securely over the internet, including via ZorgMail*.
Whether or not you give your BSN remains up to you. It is not mandatory and does not affect whether or not you are tested. Your BSN is checked at each visit by means of a valid identity document (passport, ID card or driving licence).
We hope that the above answers your questions.
The STD clinic team
*ZorgMail provides a service for safe mail traffic between health care providers.